Looking for a ride? Get on board and enjoy the trip.
Connect, ride, share, enjoy life.
We are rethinking the way Luxembourg moves for the better
Imagine being mobile without limits. Being able to be transported to any destination in Luxembourg by a professional driver, whenever you want it and at an unbeatable price. Sharing your vehicle with other people going in the same direction or travelling by yourself. Knowing that you help reduce traffic on our streets and make the world a little bit more sustainable. LetzRide is a modern and innovative mobility solution that allows everyone to enjoy life and meet personal commitments in complete safety, 24/7. LetzRide is a platform that offers mobility on-demand vehicles that allow you to get around when you want it, where you want it. LetzRide is revolutionising the way we think about our personal mobility by optimising existing vehicle fleets and offering us complete transparency and maximum flexibility and independence. LetzRide prides itself on working with some of the most trusted mobility operators in Luxembourg: Sales-Lentz, Demy Schandeler, Josy Clement and HelloTAXI. Pooling our partners’ vehicle fleets and professional drivers insures we make our streets safer and our world more sustainable.
LetzRide with the support of our trusted partners.
Features and benefits
Local
LetzRide is an innovative mobility solution, made in and for Luxembourg. It has been designed to insure you remain mobile, whenever you need it.
Easy
In just a few clicks, book your ride online, whether it is for an immediate trip or a reservation in advance.
Flexible
Choose between a shared or private ride.
Environmental-friendly
LetzRide contributes to preserving our environment by using already existing vehicle fleets, thus reducing the trafic on our streets.
Affordable
Save money on your travels by choosing to share your ride with other passengers.
Safe
Travel with peace of mind thanks to our licensed professional drivers.
How it works
Book a ride for now or for a later date.
Select your pickup and drop-off location
Choose between a shared or private ride
Pay seamlessly in-app
Relax and enjoy your ride in comfort
FAQs
Do you have any questions? We have the answers.
-
There could be different reasons for this:
Someone from your surrounding has potentially made a booking by using your device and you were not aware of it. We in that case invite you to check your trip history to see if you can identify the booking for this specific day, time, amount and enquire around you to see if someone has accessed your Smartphone and made a booking on your behalf.
You could be victim of a bank fraud. If you believe this is the case, please contact us with no further delays and our team will investigate your case and try to solve this as quickly as possible.
-
You unfortunately had to cancel your trip and got charged some cancellation fees.
With LetzRide any booking you make that you cancel within 1 minute or at least 2 hours before your scheduled departure time does not incur any cancellation fees. As you get closer to your departure time also means your driver is probably on his way to pick you up and that other customers willing to book might not have the opportunity to do so anymore. As a compensation, a cancellation fee based on your time of cancellation and overall booking value will be applied and communicated to you before you actually confirm your cancellation.
Please note after arriving at your pick-up point, your driver will wait 2 minutes (for Shared ride) and 5 or 15 minutes (for Private ride) depending respectively if you are at a regular pick-up location or at the airport. Beyond this time and without any telephone contact, your driver will unfotunately have to leave in order to serve the other passengers waiting and the fees relating to a customer no show policy will be applied. The customer no show cancellation fees are as follow : a standard 5€ flat fee for any private ride or a 7.50€ / 10.00€ fee for any shared ride depending on its booking value (7,50€ for any booking value between 7,50€ and below 35.00€ / 10.00€ for any booking value of 35.00€ or more).If you believe there was an error in the cancellation fees charged to you, please contact us and give us as many information as possible about the booking and the reasons for its cancellation so that we can investigate.